A Using Distributed Intelligent Agents for Due Date Assignment

This study intends to help manufacturers that use flexible job shops improve performance of due date assignment, that is, setting delivery times to jobs that arrive dynamically. High performing due date assignment enables achieving on-time delivery and quick response of delivery time to customer orders. Traditional methods for due date assignment are predefined equations that estimate the duration of making a product in the production system. Such equations are sufficient for relatively simple systems such as single machine shops, but are not very high in accuracy for complex systems such as flexible job shops. To improve due date assignment for such systems, we propose a more flexible method that uses distributed learning to learn the remaining time of a job inside the system. We let each workstation in the production shop be a distributed unit that updates its local queuing time and interacts with other units to provide the total remaining time of a job. We carry out extensive computational experiments to evaluate performance of the proposed method, and the results show that it outperforms two advanced equational methods in terms of both accuracy of estimation and stability in performance.